The process

From document check to tracked return

01

Document review

We check your document type and destination country to confirm whether an apostille, embassy legalisation or both are needed, and whether originals or certified copies should be sent.

02

Dispatch to us

You send your documents using the secure upload or by post. We confirm receipt and let you know the next step and the expected timeline.

03

Lodgement with the FCDO and embassies

We lodge your documents directly with the FCDO and, where needed, the relevant foreign embassy on your behalf, paying government fees separately from our service fee.

04

Tracked, insured return

Once all stamps are applied, your documents are returned to you by tracked and insured delivery. You receive tracking details so you can follow the journey.

Before you send

Practical preparation tips

Certified copies are often accepted where a destination does not require the original. Check the requirements for your destination country first, as some embassies have specific rules on format, age of document and translation. If you are unsure, send us your document type and destination and we will confirm what is needed.

Keep originals in a protective sleeve or envelope and avoid folding or stapling them. For safe posting, use a tracked service and keep a copy of everything you send for your own records. Tell us when you need the documents back, and we will help you understand the available turnaround options.